Privacy policy

Privacy Policy

This Privacy Policy describes how FoamDogBalls.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact

If you have questions about this policy or would like more information, please contact us at:
sales@foamdogballs.com

Personal Information We Collect

We collect information to help us operate the Site, process your orders, and improve your experience. We collect the following types of information:

Device Information

Purpose:
To load the Site correctly for you and perform analytics to optimize the experience.

Source:
Automatically collected through cookies, log files, web beacons, tags, and pixels.

Disclosure:
Shared with Shopify (our ecommerce platform provider).

Details:
Browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and interactions with the Site.

Order Information

Purpose:
To fulfill your orders, process payments, arrange shipping, provide confirmations, communicate with you, screen orders for fraud, and send product or offer information based on preferences you share.

Source:
Provided directly by you during checkout or account creation.

Disclosure:
Shared with Shopify for order processing.

Details:
Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

How We Share Your Personal Information

We share your Personal Information with trusted third parties to help us provide services and operate the Site.

  • Shopify powers our online store. Their privacy practices can be found here:
    https://www.shopify.com/legal/privacy

  • We may also share Personal Information when required to comply with legal obligations, respond to lawful requests, or protect our rights.

International Data Transfers

Your personal information may be transferred to, stored, or processed in countries other than your own, including the United States and Canada. These transfers are necessary to operate our business, fulfill your orders, and enable Shopify to provide enhanced services that may use data from interactions with our store, other merchants, and Shopify. When transferring information internationally, we rely on Shopify and our service providers to maintain appropriate safeguards.

Behavioral Advertising

We use your personal information to deliver relevant ads and marketing. This includes:

  • Google Analytics, which helps us understand how visitors use the Site. Learn more:
    https://www.google.com/intl/en/policies/privacy/
    Opt out: https://tools.google.com/dlpage/gaoptout

  • Advertising partners, with whom we share information about your browsing or purchases in order to show ads on other websites.

  • Shopify Audiences, through which we share limited purchasing or behavioral information (including your email address) so that Shopify can help us reach buyers who may be interested in our products. Other merchants may also use Shopify Audiences to show you offers they believe may interest you.

For general information about targeted advertising, visit:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opting Out of Targeted Advertising

FACEBOOK: https://www.facebook.com/settings/?tab=ads
GOOGLE: https://www.google.com/settings/ads/anonymous
BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also opt out via the Digital Advertising Alliance:
https://optout.aboutads.info/

Using Personal Information

We use your personal information to:

  • Provide products for sale

  • Process payments

  • Fulfill and ship orders

  • Communicate with you

  • Provide customer support

  • Deliver updates on products, services, and offers

Retention

We retain order information for our records unless and until you request that we delete it.

Selling Personal Information

We do not sell personal information.

Cookies

Cookies are used to optimize your browsing experience and help us understand how the Site is used. Cookies may store preferences, keep items in your cart, or provide insights into traffic and usage.

We use functional, performance, advertising, and social media cookies to operate the Site and improve your experience.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Shopify Privacy Policy

https://www.shopify.com/legal/privacy/consumers

Shopify Privacy Portal

To learn more about how Shopify processes personal data, or to exercise rights such as withdrawing consent or objecting to Shopify’s processing of your data, visit:
https://privacy.shopify.com

Data Sharing Opt-Out

Residents of certain U.S. states may have the right to opt out of the “sale” or “sharing” of their personal information or of targeted advertising. You can exercise this right here:
https://foamdogballs.com/pages/data-sharing-opt-out